Monitoring Nextivity CEL-FI environments presents a common challenge: visibility exists, but operational clarity often does not.
While WavePortal provides device-level monitoring, it comes with two significant operational limitations:
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Data retention limited to approximately 30 days
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No native ticketing engine
For growing networks and NOC environments, these limitations create reporting gaps, operational noise, and reduced confidence at management level.
Errigal’s integration with Nextivity addresses these challenges directly.
The Reporting Gap: 30 Days vs One Year of Data
WavePortal retains approximately 30 days of historical data. For day-to-day monitoring, this may be sufficient. For strategic reporting, performance analysis, or customer accountability — it is not.
Errigal IDMS enables:
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One full year of historical data retention
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Alarm history storage
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Ticket history storage
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Performance KPI tracking
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Device-level trend analysis
This extended retention period allows customers to generate: Monthly reports, Quarterly performance reviews and Yearly operational summaries.
For management teams, this changes the conversation from: “What happened this month?” to “How has performance trended across the year?”
For service providers and integrators, it enables customer-specific reporting that demonstrates SLA performance, stability trends, and operational improvement over time. This level of insight simply isn’t possible within a 30-day data window.
Structured Reporting Built for Customers and Management
Errigal’s reporting tools allow:
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Alarm trend analysis across sites
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Ticket volume and resolution tracking
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KPI performance summaries
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Customer-specific report generation
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Executive-ready summaries
Instead of manually extracting snapshots from WavePortal, teams can generate structured, repeatable reports using a full year of operational data.
This is especially important for: Contract reviews, SLA reporting, budget planning, long-term performance assessments and executive dashboards. Reporting moves from reactive documentation to strategic insight.
The Ticketing Gap: From Thousands of Alarms to Actionable Incidents
WavePortal does not provide a native ticketing engine. This means NOC teams must manually review hundreds — sometimes thousands — of alarms daily, with no structured mechanism to determine:
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Which alarms are related
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Which represent root-cause events
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Which require immediate action
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Which are secondary or informational
The result is operational fatigue and unclear prioritisation.
Errigal solves this through:
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Alarm ingestion into IDMS
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Intelligent alarm correlation
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Automated ticket creation
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Escalation workflows
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Severity-based routing
Instead of thousands of alarms generating thousands of actions, Errigal correlates related alarms into a small number of structured tickets. This transforms operations from: Alarm reviewing to Incident management.
NOC teams gain:
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Clear visibility of major issues
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Reduced noise
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Structured resolution workflows
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Consistent escalation paths
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Measurable ticket performance data
Operational Maturity for Nextivity Environments
By integrating Nextivity into Errigal IDMS, organizations gain:
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One-year historical data retention
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Structured reporting for customers and executives
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Automated ticketing and correlation
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Reduced alarm noise
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Clear operational prioritisation
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Centralized multi-vendor monitoring
Instead of operating within short-term device visibility, teams operate with long-term operational intelligence. That shift makes the difference between monitoring infrastructure and managing it strategically. If you operate Nextivity environments and require extended reporting, structured ticketing, and reduced alarm noise, Errigal’s integration provides the operational framework to support it.
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