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The Errigal Training Platform

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Unlock the full potential of your Errigal solutions with access to our dedicated Training Platform. Explore step-by-step courses, practical guides, and expert-led resources designed to help your team confidently manage, monitor, and optimize network operations from day one.

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Organisations growing with Errigal’s DAS monitoring software

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Errigal IDMS Essentials

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Build a strong foundation in the Errigal IDMS platform with essential training designed for new users and operational teams. This course introduces the core modules, including EMS Nova, Ticketer, Reporting Manager, Mobile Navigator, and Mobile Ticketer, helping users confidently navigate the platform, monitor network activity, manage tickets, and access key operational insights.

Through a combination of guided learning, practical examples, and real-world workflows, participants will gain the knowledge needed to use the platform effectively in day-to-day operations. By the end of the course, users will understand how the different modules work together to streamline network management, improve operational visibility, and support faster issue resolution across their organization.

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Course Content

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Introduction to Errigal IDMS

This introductory section covers the platform layout, key features, and navigation fundamentals, providing users with the knowledge needed to confidently access and use the system.

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EMS Nova Dashboard

This section covers navigating the device tree, using map-based views, monitoring active alarms and open tickets, analyzing alarm and ticket trends, and identifying network outages through key dashboard widgets.

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Managing Devices

This section covers the device view, alarm and ticket information, asset details, performance widgets, device parameters, threshold-based alarms, and maintenance rules.

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Mobile Application

This section includes the installation and use of Mobile Navigator and Mobile Ticketer, including alarm monitoring, device inspection, ticket searches, and ticket updates.

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Ticketer Lite

Gain understanding of ticket creation, ticket navigation, status management, owner assignments, email notifications, ticket grouping, follow-ups, and field technician dispatch processes.

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Reporting manager

This section covers running on-demand reports, applying filters to refine data, and exporting results for further analysis or distribution.

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Material includes:

On-deman video lessons
Application walkthroughs ( Nova, Ticketer, Mobile, Reporting)
Knowledge check questions after each lesson
Practical navigaion and usage examples
Course completion certificate

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Coming Soon

Choose the course on the Training Platform that fits your role and environment, build skills that will help your team get the most out of the Errigal platform

Field Technician Training

For field engineers and technicians learning to manage tickets, complete on-site work and use Errigal’s mobile tools effectively

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IDMS Advanced

Designed for Dedicated Environment teams and admins to explore advanved configuration, automation, reporting and system management

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Ready to elevate your network management?

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Talk to our team today for a personalized solution

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button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” 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Errigal is an enterprise software company, with two decades of experience, specializing in network operation automation and management

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Solutions

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DAS Management

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Telecom Solutions

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Utility & Energy Solutions

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RF Product Manufacturers

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Quick Links

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Platform Features

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Network Hardware

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Download Whitepapers

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Get In Touch

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Subscribe For Updates

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