We’re pleased to announce that Waveform, along with its sister company RSRF, has selected the Errigal IDMS platform to centralise and enhance its network monitoring operations.
Waveform is widely recognised for delivering enterprise-grade in-building cellular coverage solutions, specialising in commercial signal boosters, DAS deployments, and multi-carrier infrastructure across complex environments. Supporting businesses nationwide, Waveform operates across a diverse range of OEM technologies — often within the same deployment.
RSRF complements this partnership by providing advanced RF engineering, system design, and performance optimisation services. Their expertise ensures that coverage solutions are not only deployed successfully, but engineered for long-term reliability, efficiency, and measurable performance. From initial design validation to post-deployment optimisation, RSRF brings a rigorous engineering approach that strengthens overall solution quality.
As both organisations continue to scale their enterprise deployments, the complexity of their operational environments has increased. Multi-site rollouts, diverse OEM ecosystems, and higher customer expectations require more than basic device monitoring. They require structured visibility, operational discipline, and long-term performance insight.
To support this growth, Waveform and RSRF required a monitoring platform capable of centralising oversight while scaling alongside their expanding footprint.
Why Errigal
Waveform operates across a diverse mix of OEM technologies, including active DAS, hybrid systems, and signal booster solutions. Each technology introduces unique alarm types, configuration models, and performance metrics. Managing these environments independently can quickly lead to operational silos and inconsistent processes.
Effectively supporting this diversity demands:
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A unified monitoring platform across multiple vendors
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Device-level visibility into performance and configuration
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Intelligent alarm correlation to reduce operational noise
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Structured ticketing and workflow automation
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Scalable architecture capable of supporting expanding deployments
Errigal’s IDMS platform provides a centralised operational view across complex, multi-vendor ecosystems. By consolidating monitoring into a single environment, Waveform can standardise operational processes while maintaining the flexibility required to support different OEM technologies.
This unified approach reduces fragmentation, improves visibility, and ensures that monitoring processes scale in line with business growth.
Dedicated Nextivity Monitoring & Ticketing – A Key Differentiator
A major factor in Waveform’s decision was Errigal’s dedicated Nextivity integration capability.
Errigal is currently the only provider in the market offering a purpose-built monitoring and ticketing solution specifically designed for Nextivity deployments — fully integrated within a single operational platform.
Rather than relying solely on native OEM tools or managing disconnected systems, Errigal enables Nextivity infrastructure to be monitored, correlated, and managed within IDMS alongside other OEM technologies.
For Waveform, this enables:
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Real-time monitoring of Nextivity equipment
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Custom threshold-based alerting beyond standard OEM alarms
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Direct alarm-to-ticket automation
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Unified reporting across Nextivity and other OEM platforms
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Centralised operational workflows
This integration transforms Nextivity monitoring from device-level visibility into structured operational control. Alarms are automatically ingested, correlated, and converted into actionable tickets with defined workflows and escalation paths.
Instead of reviewing isolated alerts across multiple systems, Waveform can now manage Nextivity environments within a consistent, enterprise-grade monitoring and ticketing framework.
The result is significantly reduced operational fragmentation and improved incident response consistency.
Supporting RF Engineering & Performance Assurance (RSRF)
For RSRF, the value of Errigal extends beyond alarm visibility and ticket management.
The platform provides engineering-focused capabilities that support long-term performance validation and optimisation, including:
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Device-level performance analytics
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Historical trend analysis across sites
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Configuration change tracking
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Custom threshold monitoring aligned with RF engineering standards
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Structured reporting to support validation and optimisation cycles
These capabilities enable RSRF to validate deployed systems against original design expectations. Performance deviations can be identified early through trend analysis, allowing proactive intervention before service degradation impacts end users.
Additionally, configuration tracking provides accountability and clarity when changes occur within the network environment, supporting both troubleshooting and long-term optimisation strategies.
The combination of RSRF’s RF engineering expertise and Errigal’s structured monitoring framework strengthens overall solution reliability and customer confidence. It ensures that systems are not only deployed correctly — but maintained and optimised throughout their lifecycle.
Built for Scale
As Waveform expands its enterprise cellular footprint, scalability becomes critical. Monitoring platforms must grow in parallel without introducing additional complexity.
With support for over 1,000 device types and more than 20 years of integration experience, Errigal provides Waveform and RSRF with:
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Multi-OEM operational standardisation
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Intelligent alarm management and correlation
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Automated ticketing workflows
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Secure, role-based access controls
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Long-term architectural scalability
This foundation ensures that as deployments increase in size and geographic spread, operational processes remain structured, consistent, and measurable.
Monitoring evolves in parallel with infrastructure growth — without requiring multiple platforms, duplicated workflows, or fragmented reporting tools.
By centralising multi-OEM and Nextivity monitoring within Errigal’s IDMS platform, Waveform and RSRF have established a scalable operational framework that supports both immediate performance visibility and long-term strategic oversight.
We look forward to supporting Waveform and RSRF as they continue delivering high-performance, enterprise-grade in-building cellular solutions across complex environments — with monitoring and operational control designed to scale alongside their ambition.
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